Privacy Policy

Introduction

Welcome to the Calgary Rodeo Network (CRN). This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our community platforms. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our sites.

Information We Collect

Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, and password
• Communication Data: Messages you send through Dusty, our AI assistant, and user-generated content you post
• Newsletter Signups: Email address and name for newsletter subscriptions
• Contact Forms: Information submitted through any contact or inquiry forms

Information Collected Automatically

• Usage Data: Pages visited, time spent, clicks, scroll depth, and navigation patterns
• Device Information: Browser type, operating system, device type, and IP address
• Analytics: We use Google Analytics to understand how visitors interact with our site
• Cookies: We use cookies to enhance your experience and track site usage

How We Use Your Information

• Provide, operate, and maintain our websites and services
• Process and respond to your inquiries
• Send newsletters and promotional communications (with consent)
• Improve and optimize our services and user experience
• Moderate and manage user-generated content
• Enforce our terms of service and legal agreements
• Protect against fraud, abuse, and security threats
• Comply with legal obligations

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• Service Providers: With vendors and service providers who assist us in operating our websites (hosting, analytics, email services)
• Supabase: Your data may be processed by Supabase, our backend infrastructure provider
• Legal Requirements: When required by law or in response to valid legal requests
• Public Content: User-generated content you publicly post may be visible to other community members

Your Rights

You have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Withdraw consent to data processing

To exercise these rights, please contact us at the email address provided below. We will respond to requests within 30 days.

Cookies & Tracking

We use cookies to enhance your experience on our sites. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your ability to use certain features of our sites.

Third-Party Links

Our sites contain links to other websites operated by third parties. This privacy policy applies only to our websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information and terminate the child's account.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our sites constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, our privacy practices, or wish to exercise your rights, please contact us:

Calgary Rodeo Network
Through Dusty AI Assistant on any CRN site
Or through Fat Monk Media
Calgary, Alberta, Canada

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account at any time, which will result in the removal of your personal information from our active systems within 30 days.